Double booking your “disappointing” clients

You need to put your foot down and acknowledge the patients who have missed appointments more than three times in a month. Those are enough times for you to establish a rule: every moment you have a shirking patient, then you need to double book their slots in your schedule. That way, if they disappoint you again, you will not feel bad or frustrated. You will just pick up their slot and negotiate with another patient if he can fit in the empty slot. This means that you will win either if the patient shows up or not.

Calls and automated appointment reminder

This mainly applies …

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